cumiLegal Notice
We at cumi operate an online gaming and sports betting platform available only where local law permits. This legal notice explains our service scope, your rights and responsibilities as a user, and how we comply with applicable regulations. We do not offer our services in jurisdictions where online wagering is prohibited.
cumi provides football sportsbooks (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Mahjong Ways, Aviator, Sweet Bonanza, Fortune Tiger, Gates of Olympus), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). All transactions flow through payment methods common in Indonesia: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, online payment, and e-wallet.
By accessing cumi, you confirm that you have verified the legality of our service in your jurisdiction and that you meet all eligibility requirements under applicable law. Services are available only where local law permits.
Our cumi service scope and legal framework
cumi is an online entertainment platform. We are not licensed by, nor do we claim licensure from, any specific government or jurisdiction. Instead, we operate in compliance with the laws of jurisdictions where our service is legally permitted. We maintain technical and administrative controls to prevent account creation and access from regions where our service is prohibited.
We do not market cumi to, and we do not knowingly accept accounts from, jurisdictions where gaming, sports betting, or live-dealer wagering is prohibited by statute. If we detect that a user is accessing cumi from a restricted jurisdiction, we may suspend or close that account without notice. This is not a violation of terms; it is a compliance obligation.
cumi does not publish a "legal jurisdictions" list.
Gaming regulations vary widely and change frequently across regions, provinces, and countries. We do not maintain or publish a list of where cumi is "legal" or "illegal" because such determinations are fact-specific and subject to change. Users must verify legality themselves.
Jurisdiction-restricted service model on cumi
cumi operates under a jurisdiction-restricted model. This means our service is offered only in territories where our legal and compliance team have determined that gaming and sports betting are permitted under applicable law. We do not operate globally; access from restricted regions is prevented by geolocation and account-monitoring systems.
Users accessing cumi from prohibited jurisdictions do so unlawfully. cumi disclaims all liability for any legal consequences, fines, or penalties arising from unlawful access. We recommend that all users consult local legal authorities or qualified legal counsel before attempting to access our platform.
- Service availability
- cumi is offered only where local law permits. Availability is not guaranteed and may change without notice.
- No specific licenses
- cumi does not claim licenses from specific governments. We comply with applicable law in jurisdictions where we operate.
- Geolocation monitoring
- We monitor user locations via IP address and account data. Restricted-region access may result in account closure.
Your responsibilities and our commitments on cumi
Your responsibility to verify local law
We at cumi do not provide legal advice. You are solely responsible for verifying that your access to cumi and use of our services comply with the laws of your jurisdiction. Before opening an account, you must independently verify that gaming, sports betting, live-dealer tables, slots, and esports wagering are legally permitted in your location.
If you are uncertain about the legality of our service in your area, consult a local legal authority, regulatory body, or qualified attorney. Do not rely on cumi's availability or marketing as an indication of legality in your jurisdiction. Our presence in a region is not a representation that we are permitted to operate there.
Account eligibility on cumi
All cumi account holders must meet the legal age and capacity requirements of their jurisdiction. Different jurisdictions set different thresholds (some 18, others 21 or higher). We do not impose a single global age requirement; instead, users confirm at registration that they meet their own jurisdiction's legal standard.
During account creation, we collect your legal name, date of birth, email, phone number, and proof of address. This Know Your Customer (KYC) information is verified before your first withdrawal. If we determine that an account holder does not meet eligibility criteria (age, legal capacity, or jurisdictional permission), we close the account and return any balance to the original payment method.
- Age verification: We require valid government-issued ID or passport confirming age compliance with your jurisdiction's law.
- Legal capacity: Account holders must be legally capable of entering contracts. Minors, guardians acting on behalf of minors, and legally incapacitated persons may not open cumi accounts.
- Jurisdiction compliance: You confirm that opening a cumi account and accessing our services are lawful in your location.
- One account per person: We permit only one active account per individual. Duplicate accounts are closed and balances forfeited.
Our data protection and privacy commitment
cumi collects personal data for Know Your Customer (KYC) compliance, anti-money-laundering (AML) verification, fraud prevention, and account security. We collect your legal name, date of birth, government-issued ID, proof of address, payment method details, gaming activity, and device information.
Our Privacy Policy explains in detail what data we collect, how we use it, how long we retain it, and your rights to access or request deletion. We do not sell personal data to third parties for marketing. We share KYC and payment data with payment processors (DANA, e-wallet, mobile banking, local payment, etc.) only as necessary to process your transactions. We share data with authorities only when required by law.
All cumi data is encrypted in transit and at rest using industry-standard protocols. You are responsible for protecting your login credentials and for logging out after each session, especially on shared devices. Report any suspected unauthorized access or data breach to our support team immediately.
Legal and jurisdiction information
We at cumi offer our platform—including sportsbooks on Liga 1, Piala AFF, Champions League, and other leagues; live-dealer tables; slot games; and esports markets—only in jurisdictions where such services are legally permitted under applicable law. We do not operate in, and we do not knowingly accept accounts from, regions where online gaming or sports betting is prohibited by statute or regulation.
Gaming regulations vary significantly across jurisdictions. Some regions permit certain types of wagering (e.g., sports betting on Piala Indonesia) while prohibiting others (e.g., live-dealer tables). Additionally, regulations change frequently and may differ between provinces, states, or regions within the same country. We do not maintain a published list of "legal" or "illegal" jurisdictions because such determinations are complex and subject to change.
cumi implements geolocation monitoring and account-verification systems designed to prevent access from restricted regions. If we detect that a user is accessing cumi from a jurisdiction where our service is not permitted, we may restrict, suspend, or close that account immediately. This action is not punitive; it is a compliance obligation. We encourage all users to verify the legality of their access before account creation.
All cumi account holders must meet the legal age and legal-capacity requirements of their jurisdiction. These requirements vary—some jurisdictions set the legal age at 18, others at 21 or higher. We do not impose a fixed global age threshold across all regions. Instead, users confirm during account registration that they meet the age and capacity requirements of their own jurisdiction.
During account opening, we collect your legal name and date of birth. Know Your Customer (KYC) verification occurs before your first withdrawal, and we cross-check your provided information against government-issued identification. If we determine that an account holder does not meet the legal-age or legal-capacity requirements of their jurisdiction, we will close the account immediately and return any balance to the original payment method.
Parents and guardians should monitor their children's internet access and report any unauthorized account creation on cumi to our support team. Account holders assume responsibility for confirming that they meet all legal eligibility requirements before opening an account. We support law-enforcement and regulatory investigations into suspected underage or unlawful account use and will provide account information as required by law.
We at cumi operate under the premise that all users have independently verified that their access to our platform complies with the laws of their own jurisdiction. We do not provide legal advice, and we cannot determine whether your location permits access to cumi or any specific service we offer. That responsibility is entirely yours.
Before you create a cumi account or place any bet on Liga 1, Piala AFF, Champions League, or any other market, you must verify that such activity is legally permitted in your location. If online gaming is prohibited in your jurisdiction, accessing cumi may violate local law. While we maintain technical controls to prevent such access, we cannot guarantee non-specific info detection. Users who access cumi unlawfully do so at their own legal risk and assume full responsibility for any legal consequences.
We strongly recommend that all users consult their local regulations and, if necessary, seek advice from a qualified legal professional in their jurisdiction before accessing cumi. The availability of our service does not constitute legal permission or an assurance that your use is lawful. Gaming regulations are complex, change frequently, and differ across regions; do not rely on cumi's presence or marketing as an indicator of legality in your area.
When you register on cumi, we collect personal data required for Know Your Customer (KYC) verification, anti-money-laundering (AML) compliance, and fraud prevention. This includes your legal name, date of birth, email address, phone number, government-issued ID, proof of address, payment method information, gaming activity (bets placed, games played, outcomes), device data (IP address, browser type, operating system), and login history.
Our Privacy Policy provides detailed information about what personal data we collect, how we use it, how long we store it, and your rights to access, correct, or request deletion of your data. We do not sell personal data to third parties for marketing purposes. We share KYC and payment information with payment processors (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI) only to the extent necessary to facilitate your deposits and withdrawals. We share data with government authorities only when required by law (court order, regulatory summons, law-enforcement request).
All cumi data is encrypted in transit using HTTPS and at rest using industry-standard encryption. We use standard security practices to protect your account. However, no system is completely secure. If we detect a data breach, we will notify affected users and relevant authorities as required by law. You are responsible for maintaining the confidentiality of your login credentials and for logging out after each session, especially on shared or public devices.
If you have legal, compliance, privacy, or regulatory questions regarding cumi, you may contact us using the channels below. We maintain dedicated email addresses for different inquiry types; response timelines vary depending on the nature of your inquiry.
For general legal or compliance questions, email our legal team at the address listed on this page. We aim to acknowledge all inquiries within five business days and to provide substantive responses within 15–30 business days, depending on complexity. For privacy-related requests (data access, correction, deletion), contact our data-protection officer via the email provided in our Privacy PolicyWe respond to data-subject requests within 30 days as required by applicable data-protection law.
Inquiries and requests from government agencies, law enforcement, or regulatory authorities are handled separately by our compliance team and are not subject to standard response timelines. We comply with all lawful requests (court orders, regulatory summons, law-enforcement subpoenas) as required by applicable law. Such requests are generally not disclosed to the user unless permitted by law. For questions about account disputes, game settlement, or payment issues, contact our support team via the Help button on cumi; disputes and support inquiries are handled separately from legal inquiries.